News

County Council obtain substantial reduction on Thames Water back charge.

It certainly pays to use expert water consultants, particularlywhen a water company claims back charges, these are normally due when the water company concerned fail to bill correctly.

In the case of Surrey County Council Thames Water demanded some £ 60,000 for waste water charges that had never been charged, expert water auditors and consultants H²O commenced negotiations with Thames Water and after nearly 4 months H²O agreed a reduced charge of £ 10,000 saving the client £ 50,000.

A spokesman for H²O said “in 8 out of 10 cases the back charges demanded from water companies are not justified”

The final results speak for themselves.