News

Water consultants H²O nearing completion of £1m refund case

Water consultants   H²O are working on a record refund case in excess of £ 1m against Thames Water and Veolia Water Projects Ltd.

Graham Mann Senior Partner of H² O Building Services says ” as with most water companies claims for refunds due to historical billing errors are met with a wall of silence, this case is particularly complex as we are having to trawl through records going back some 15 – 20 years, this is the biggest single refund case we have ever dealt with and it never ceases to amaze me the amounts involved.  I am of the firm belief water companies are over charging customers many millions of pounds, in almost every case our expertise is needed in order to maximise the financial returns for our clients”.